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You should have logged in and have the left menu bar in focus.
1. Click Candidate Summary in the left menu bar. The Candidate Summary screen opens.
2. Scroll to Event History.
3. Locate the event for which you want to appeal your score.
4. Click Add in the Appeal column for the relevant event. The Candidate Appeal screen opens.
5. Note the Appeal Terms.
6. Note the Appeal Fees, if present.
7. Enter [your reason for the appeal] in the Appeal Reason field.
8. Click Submit Appeal. If no fees are required for this appeal, you’ll be returned to the Candidate Summary screen, and this set of steps is complete. If, though, fees are required for this appeal, the Make Payment screen opens—follow the steps below to make payment.
9. Note the amount required for this transaction appears in the Amount field.
10. Do EITHER a or b:
a. Select Credit Card from the Payment Type options list. Enter the cardholder’s first and last names, the credit card type, the credit card number and the expiration date in the appropriate fields. OR
b. Select Bank Account Funds Transfer from the Payment Type options list. A phone number is required for this type of payment. If you have listed a phone number in your account, it will appear and be grayed-out (no need to enter it). If you have not entered a phone number in your account, you must enter it now in the Primary Phone fields. Then, look at the diagram of the check and enter your checking/saving account Routing Number and Account Number in the appropriate fields. Select either Checking Account or Savings Account in the Account Type field.
11. Click Submit. The screen changes to let you know your payment has been Approved.
If your payment is not accepted, you can change
the information and re-submit. If payment is still not accepted, you can
select a different payment type and proceed.
12. Click Continue. The Payment Confirmation screen appears.
If you like, you may print your payment
confirmation by clicking the hyperlink that says “Click here for
printer-friendly page.” The printer-friendly page appears and you can
click Print this page….to print the page. After printing, close the
printer-friendly page by clicking the X in the right corner. You
see again the Payment Confirmation screen.
13. Now you can choose either a or b:
a. To explore this web site further-- click an item on the left menu bar or the horizontal menu bar at the top of the screen. OR
b. To logout--click Logout at the end of the Registration Confirmation screen title line.
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