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1. Click Candidate Summary in the left menu bar. The Candidate Summary screen appears.
2. Review the Registered Events-Upcoming section.
3. Click the Event title you want to cancel. The Event Detail screen opens.
4. Read the Cancellation Policy for this event……If you need to, scroll down (use the vertical slider bar at the right of the screen) to see this section.
5. Click Cancel Registration. The Cancel Registration Request screen opens.
If
you have previously registered for a session,
however, you will scroll down to the Sessions section. Go to the
Action field and select Cancel for the appropriate session. The
Cancel Registration Request screen opens.
6. Review the Cancellation Policy again and the information about Cancellation Refund (if there is one). If you still want to cancel, continue with the next steps. If you have changed your mind and don’t want to cancel, click Do Not Cancel—the Candidate Summary screen will reappear in this case.
7. In the Reason for Cancellation: field, type your reason for canceling.
8. Click Submit Cancellation Request. A message appears asking if you’re sure you want to cancel the registration.
9. Click OK on the message. A Cancellation Request Confirmation screen appears.
10. Click Back to Candidate Summary. The Candidate Summary screen appears.
CPS will inform you of the status of your
cancellation request.
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