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This exercise shows you the steps to view and update your account information and password, after you have logged in.
1. Select Account Information on the left menu bar. The Account Information screen appears.
If you entered different information in any
registration application, that information will NOT appear in your
account.
2. Select Update Account Information. The updateable Account Information screen appears.
3. If you wish, update your personal information. If you do not want to also change your password, click Save. If you do want to change your password, continue and follow the next steps.
4. Select Click here to change your password. The Change Password screen appears.
5. Enter [your current password] in the Enter Current Password field.
6. Enter [the new password you wish to use each time you login] in the New Password field.
Click the Password Policy hyperlink to
see the rules regarding passwords. The password must contain at least nine
(9) characters, must be a combination of letters and numbers, and may contain
special characters (*, !, etc.).
7. Enter [the password you typed in the previous step] in the Confirm New Password field.
8. Click Change Password. The Change Password Recovery Question and Answer screen appears with a message that you have successfully changed your password.
9. Do either a or b:
a. Click Keep Old Password Recovery Question and Answer. Your previous entries for question and answer will be the same for the new password. The Account Information Screen reappears. OR
b.
Enter [new password recovery question] in the Password Recovery
Question field.
Enter [any answer to the recovery question] in the
Password Recovery Answer field.
Click Save Password Recovery
Question & Answer. The Account Information screen
reappears.
10. Click another left menu bar option or click Logout on the screen title line to logout.
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