Tutorial on Recovering Your User Name

Start from the CM&AS Login screen. 

1.   Click the Forgot User Name? hyperlink.

2.   The CM&AS Login/Sign-in Problems screen appears.

3.   Enter [your e-mail address] in the E-mail Address field.

4.   Click Submit.  A message appears telling you your user ID has been sent to you.

Leave the CPS screen open; do not close.  Open another window to do the next steps.

5.   Check your e-mail for the registration website User Name and Password message.  Note your user ID.

6.   Return to the registration website screens.  You should have the CM&AS Login/Sign-in Problems screen in focus.

7.   Click CM&AS Home in the left menu bar.  The CM&AS Home screen appears.

8.   Click Click Here to Login.  The CM&AS Login screen appears.

9.   Enter [your user name] in the User Name field.

10.  Enter [your password] in the Password Name field.

11.  Click Log In.  You are logged in.